The Hidden Costs Of Amazon Shipping And Returns

Buying and returning on Amazon may seem extremely easy, but that simplicity comes at a cost.

Amazon has more than 115,000 drivers working under independent small businesses – Delivery Service Partners, or DSPs – who deliver Prime packages to doorsteps with one-day shipping. This is a large part of how Amazon delivers packages so quickly. CNBC talked to current and former Amazon DSP drivers about the pressures of the job. From urinating in bottles to running stop signs, routes that lead drivers to run across traffic, dog bites and cameras recording inside vans at all times – some of the 115,000 DSP drivers have voiced big concerns.

But once you receive your Amazon order, if there’s any reason you are on happy, more than likely it can be returned. Sending back an online order has never been easier. It’s often free for the customer, with some retailers even allowing customers to keep the item while offering a full refund. Amazon returns can be dropped off at Kohl’s, UPS or Whole Foods without boxing it up or even printing a label.

But there’s a darker side to the record number of returns flooding warehouses after the holidays.

“From all those returns, there’s now nearly 6 billion pounds of landfill waste generated a year and 16 million metric tons of carbon dioxide emissions as well,” said Tobin Moore, CEO of returns solution provider Optoro. “That’s the equivalent of the waste produced by 3.3 million Americans in a year.”

Moore says online purchases are at least three times more likely to be returned than items bought in a store. In 2021, a record $761 billion of merchandise was returned, according to estimates in a new report from the National Retail Federation. That report says 10.3% of those returns were fraudulent. Meanwhile, Amazon third-party sellers told CNBC they end up throwing away about a third of returned items.

At the head of the pack, Amazon has received mounting criticism over the destruction of millions of items. Now the e-commerce giant says it’s “working toward a goal of zero product disposal.” Last year, it launched new programs to give sellers like Clausen new options to resell returns, or send them to be auctioned off on the liquidation market.

This record number of online returns has created a booming $644 billion liquidation market. As supply chain backlogs cause shortages of new goods and Gen Z shoppers demand more sustainable retail options, pain points for one sector of retail are big business for another.

The nation’s only major public liquidator, Liquidity Services, resells unclaimed mail, items left at TSA checkpoints, and outdated military vehicles. It also refurbishes highly sought after electronics, from noise-canceling headphones to the machines that make microchips.

CNBC takes you on an exclusive tour inside a Liquidity Services returns warehouse outside Dallas, Texas, where unwanted goods from Amazon and Target are stacked to the ceiling before being resold on Liquidation.com or a variety of other marketplaces.

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Making $1.5M/Month On OnlyFans And Twitch: Amouranth | My Life Online

In this episode of My Life Online, we dive into the life of Amouranth, one of the most-watched women on Twitch, who rakes in 1.5 Million Dollars a month. Kaitlyn Siragusa, aka Amouranth, spent 60% of the last 5 years (that’s 1055 days) live streaming and often live streams for 14 hrs straight – gaming, dancing, talking to fans, licking microphones and even sleeping. Because her content is considered to be sexually risque, she often gets trolled, swatted & banned but she does her best not to listen to the haters and works tirelessly on her media empire. Every minute she spends online gets her closer to her ultimate goal of building an animal sanctuary– but she struggles with chronic fatigue, overall deteriorating mental health, and perpetual loneliness — is it worth it?

Earthquake On Dave Chappelle Cancelled By Trans Community: A Fan Only Blows When You’re Hot

In this clip, Earthquake started out speaking about working with Dave Chappelle, which led to questions about the backlash Chappelle has received about his latest stand-up show, “The Closer.” Earthquake explained that there’s no joke that exists that won’t offend people, and he went on to state that people don’t need a reason to hate someone. After speaking about not taking offense to the opinions of strangers, Earthquake stated that a “fan only blows when it’s hot.”

Jobless, Selling Nudes Online, And Still Struggling – OnlyFans Boomed During Pandemic With 1 Million+ Content Creators, But More Competition Means Less Money And The Same Risks

OnlyFans, a social media platform that allows people to sell explicit photos of themselves, has boomed during the pandemic. But competition on the site means many won’t earn much.

OnlyFans, founded in 2016 and based in Britain, has boomed in popularity during the pandemic. As of December, it had more than 90 million users and more than one million content creators, up from 120,000 in 2019. The company declined to comment for this article.

With millions of Americans unemployed, some like Ms. Benavidez and Ms. Eixenberger are turning to OnlyFans in an attempt to provide for themselves and their families. The pandemic has taken a particularly devastating toll on women and mothers, wiping out parts of the economy where women dominate: retail businesses, restaurants and health care.

“A lot of people are migrating to OnlyFans out of desperation,” said Angela Jones, an associate professor of sociology at the State University of New York at Farmingdale. “These are people who are worried about eating, they’re worried about keeping the lights on, they’re worried about not being evicted.”

But for every person like Ms. Benavidez, who is able to use OnlyFans as her primary source of income, there are dozens more, like Ms. Eixenberger, who hope for a windfall and end up with little more than a few hundred dollars and worries that the photos will hinder their ability to get a job in the future.

“It is already an incredibly saturated market,” Ms. Jones said of explicit content online. “The idea that people are just going to open up an OnlyFans account and start raking in the dough is really misguided.”

The most successful content creators are often models, porn stars and celebrities who already have large social media followings. They can use their other online platforms to drive followers to their OnlyFans accounts, where they offer exclusive content to those willing to pay a monthly fee — even personalized content in exchange for tips. OnlyFans takes a 20 percent cut of any pay. Some creators receive tips through mobile payment apps, which aren’t subject to that cut; Ms. Benavidez earns most of her money this way.

But many of the creators who have joined the platform out of dire financial need do not have large social media followings or any way to drum up consistent business.

Elle Morocco of West Palm Beach, Fla., was laid off from her job as an office manager in July. Her unemployment checks don’t cover her $1,600 monthly rent, utility bills and food costs, so she joined OnlyFans in November.

But Ms. Morocco, 36, had no social media presence to speak of when she joined the platform, and has had to gain subscribers one by one — by posting pictures of herself on Instagram and Twitter, and following up with people who like and comment on her posts, encouraging each one to subscribe to OnlyFans. It’s more challenging and time consuming than she expected, and less financially rewarding.

“It’s a full-time job on top of your full-time job looking for work,” she said. “Fans want to see you posting daily. You’re always churning. You’re always taking pictures to post.”

She has made just $250 on the platform so far, despite sometimes spending upward of eight hours a day creating, posting and promoting her content.

Ms. Morocco also worries that her presence on the platform will make it more difficult for her to be hired for traditional jobs in the future.

“If you’re looking for a 9 to 5, they might not hire you if they find out you have an OnlyFans,” she said. “They may not want you if they know you’re a sex worker.”

Digital sex work can give the illusion of safety and privacy — content creators can get paid without having to interact with clients in person. But that doesn’t mean there aren’t risks.

“Online sex work is a much more appealing alternative to many people than going on the streets or selling direct sexual services,” said Barb Brents, a professor of sociology at the University of Nevada, Las Vegas. “That said, anybody getting into this kind of work needs to be aware that there are dangers.”

Last April, a mechanic in Indiana lost her job at a Honda dealership after management learned she had an OnlyFans account. Creators can be the target of “doxxing” — a form of online harassment in which users publish private or sensitive information about someone without permission. In December, The New York Post published an article about a New York City medic who was using OnlyFans to supplement her income. The medic believed that the article, published without her consent, would damage her reputation and get her fired from her job.

Creators can also be subject to “capping,” a practice in which users take unauthorized screenshots or recordings and then share them elsewhere on the internet. OnlyFans creators have also received death and rape threats on social media.

OnlyFans content creators can face not just professional consequences but personal ones, too. Ms. Eixenberger has been keeping her account secret from her father, but knows he will find out now that she has gone public. “I don’t want to be shamed or disowned,” she said.

Source: NY Times

Woman orders bogus AirPods off Amazon bigger than her head

“I got the AirPods from Amazon last month,” said Aleezay in Twitter post last week. “I knew they were fake because Amazon sells weird stuff, and it wasn’t expensive. I was shocked not going to lie, but we move on.”

She said she spent the equivalent of $62 for the fake AirPods, which normally retail for more than three times the price. Her post, which features a photo of the giant AirPods, received more than 72,000 retweets.

Source: NY Post

He Has 17,700 Bottles of Hand Sanitizer and Nowhere to Sell Them

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Matt Colvin stayed home near Chattanooga, preparing for pallets of even more wipes and sanitizer he had ordered, and starting to list them on Amazon. Mr. Colvin said he had posted 300 bottles of hand sanitizer and immediately sold them all for between $8 and $70 each, multiples higher than what he had bought them for. To him, “it was crazy money.” To many others, it was profiteering from a pandemic.

The next day, Amazon pulled his items and thousands of other listings for sanitizer, wipes and face masks. The company suspended some of the sellers behind the listings and warned many others that if they kept running up prices, they’d lose their accounts. EBay soon followed with even stricter measures, prohibiting any U.S. sales of masks or sanitizer.

Source: NY Times

Why Amazon Has So Many Counterfeit Goods

Seizures of counterfeit products at U.S. borders have increased 10-fold over the past two decades as e-commerce sales have boomed. The total value of seized goods – if they had been real – reached nearly $1.4 billion in 2018. Most are coming from mainland China or Hong Kong.

CNBC visited one of the busiest entry points in the U.S. to get a glimpse at the influx of fake products and to find out what authorities and companies are doing to stop counterfeiting.