Twitter Fined $150 Million By FTC For Alleged User-Privacy Violations

The Federal Trade Commission levied a $150 million fine on Twitter, alleging that the social network let advertisers use private data to target specific users — without informing users of the practice.

According to the agency, Twitter violated a 2011 FTC order that “explicitly prohibited” the company from misrepresenting its privacy and security practices. In addition to the $150 million fine, Twitter is banned from “profiting from its deceptively collected data,” the FTC said.

In August 2020, Twitter disclosed that it expected to face an FTC fine of $150 million to $250 million related to the allegations.

In a blog post, Twitter chief privacy officer Damien Kieran wrote, “Keeping data secure and respecting privacy is something we take extremely seriously, and we have cooperated with the FTC every step of the way. In reaching this settlement, we have paid a $150M USD penalty, and we have aligned with the agency on operational updates and program enhancements to ensure that people’s personal data remains secure and their privacy protected.”

In a statement about the FTC’s fine against Twitter, FTC Chair Lina Khan said, “Twitter obtained data from users on the pretext of harnessing it for security purposes but then ended up also using the data to target users with ads. This practice affected more than 140 million Twitter users, while boosting Twitter’s primary source of revenue.”

According to a complaint filed by the Department of Justice on behalf of the FTC, Twitter in 2013 began asking users to provide either a phone number or email address to enable two-factor authentication, an enhanced form of security (beyond just a password).

From 2014 to 2019, more than 140 million Twitter users provided their phone numbers or email addresses after the company asked for the info, according to the complaint. Twitter, however, “failed to mention that it also would be used for targeted advertising,” allowing marketers to target specific ads to users by matching the information with data they already possessed or obtained from third-party data brokers, the FTC alleged.

Source: Variety

Advertisement

McDonald’s Always ‘Broken’ McFlurry Machines Now Under FTC Investigations

After being spotlighted at the middle of a legal battle between manufacturer and external company, McDonald’s infamous McFlurry machines are once again caught up in a flurry of investigations.

Over this summer, the Federal Trade Commission (FTC) reportedly sent letters to various McDonald’s franchisees questioning them about the ice cream machines, which appear to be always somehow broken. It’s such a prevalent occurrence that it’s even become a meme.

But jokes aside, it has been reported by the Wall Street Journal that after franchise owners have expressed difficulties in repairing the machines in their stores, the FTC took the matter into its own hands.

According to the report, it wants to know more about the review process for the fast-food giant’s suppliers and equipment. There’s also the matter of whether restaurant owners are allowed to even work on the machines in their individual stores in the first place.

It was highlighted in a previous report that the manufacturer of these frosty machines, Taylor, wanted the restaurants to rely solely on Taylor technicians to fix the machines when they went down.

This comes after more legislation regarding Right to Repair—for electronics and heavy equipment in particular—was introduced earlier this year in July, seeing the law crack down on manufacturers who may otherwise take advantage of consumers.

Maybe McFlurries won’t be such an elusive treat in time to come, thanks to the FTC.

Source: WOOD TV8

Airlines And Flight Attendants Want Stiffer Penalties For Unruly Passengers: “It’s Out Of Control”

JetBlue Airways flight bound for New York returned to the Dominican Republic in early February after a passenger allegedly refused to wear a facemask, threw an empty alcohol bottle and food, struck the arm of one flight attendant, and grabbed the arm of another.

The Federal Aviation Administration, which detailed the incident in a report, slapped the passenger with a $32,750 fine.

Reports of verbal abuse, a failure to comply with the federal mask mandate and assault by airline passengers are on the rise. Airline industry groups, flight attendants and lawmakers want the government to do more to stop it.

The Federal Aviation Administration on Tuesday said it has received approximately 3,100 reports of unruly passenger behavior since the start of the year.

The agency said it has so far proposed fines totaling $563,800, though recent agency releases describe incidents that allegedly occurred in February, meaning there are likely more cases, and fines, yet to be disclosed.

The agency implemented a “zero tolerance” policy and threatened fines of up to $35,000 earlier this year, after a series of politically motivated incidents around the time of the riot at the U.S. Capitol on Jan. 6. Passengers have 30 days to contest the fines.

Unruly passenger behavior or interfering with flight attendant duties is against federal law.

Flight attendant unions say their members have been insulted, shouted and demeaned by passengers, some of them intoxicated, and in some rare cases, violence.

A passenger allegedly punched a Southwest Airlines flight attendant last month. The flight attendant lost two teeth after she was struck, according to her labor union.

“It’s out of control,” said Paul Hartshorn, spokesman for the Association of Professional Flight Attendants, which represents American Airlines’ more than 20,000 cabin crew members. “It’s really coming to the point where we have to defend ourselves.”

Airline executives note that the cases are rare considering the number passengers they are carrying. Transportation Security Administration airport screenings recently topped 2 million a day, the highest since before the coronavirus was declared a pandemic in mid-March 2020.

But the issue adds to flight attendants’ stress after a year of job insecurity and health concerns from working in a pandemic, said Sara Nelson, a prominent labor leader and international president of the Association of Flight Attendants-CWA, the largest flight attendant union with some 50,000 members across more than a dozen airlines.

“Even if it doesn’t rise to the level of a physical altercation, just the constant bickering and name-calling and disrespect, that wears away at people,” she said.

Most of the cases are related to passengers’ refusal to wear masks on board, which the Biden administration mandated earlier this year, though airlines have required it since early in the pandemic. The administration extended it through mid-September.

A passenger on a Jan. 7 Alaska Airlines flight from Washington, D.C., to Seattle allegedly pushed a flight attendant when cabin crew walked down the aisle to check whether travelers were wearing face masks, said the FAA, which fined the traveler $15,000.

There isn’t one single reason behind the incidents, according to Ryan Martin, a psychology professor at the University of Wisconsin-Green Bay, who has studied anger for about two decades. He said a sense of entitlement is a common thread in displays of anger, however.

“What we know is that entitlement is correlated with anger, meaning the more entitled you are the angrier you get,” said Martin, the author of “Why We Get Mad: How to Use Your Anger for Positive Change.”

Another factor behind disruptive behavior could be readily available examples, such as videos online, of others acting out.

“We’ve seen lots and lots of example of people losing their cool and having what I would call tantrums in the last year, very publicly,” Martin said. “Some of that may have modeled a way of dealing with problems for people that isn’t really a healthy, reasonable way to deal with problems.”

Increased anxiety returning to travel might also have heightened tensions, he added, though he noted that one of the better indicators for whether someone will turn violent is that they believe in violence to solve problems in the first place.

Source: CNBC

FBI Elevates Assessment Of Racially-Motivated Violent Extremists (Including White Supremacists) To “National Threat Priority”; Now In ISIS-Level Security Threat

The FBI has elevated its assessment of the threat posed by racially motivated violent extremists in the U.S. to a “national threat priority” for fiscal year 2020, FBI director Christopher Wray said Wednesday. He said the FBI is placing the risk of violence from such groups “on the same footing” as threats posed to the country by foreign terrorist organizations such as ISIS and its sympathizers.

Racially or ethnically motivated violent extremists, or domestic terrorists motivated by racial or religious hatred, make up a “huge chunk” of the FBI’s domestic terrorism investigations, Wray said in statements before the Senate Homeland Security Committee last November. The majority of those attacks are “fueled by some type of white supremacy,” he said.

Source: CBS News