After being spotlighted at the middle of a legal battle between manufacturer and external company, McDonald’s infamous McFlurry machines are once again caught up in a flurry of investigations.
Over this summer, the Federal Trade Commission (FTC) reportedly sent letters to various McDonald’s franchisees questioning them about the ice cream machines, which appear to be always somehow broken. It’s such a prevalent occurrence that it’s even become a meme.
But jokes aside, it has been reported by the Wall Street Journal that after franchise owners have expressed difficulties in repairing the machines in their stores, the FTC took the matter into its own hands.
According to the report, it wants to know more about the review process for the fast-food giant’s suppliers and equipment. There’s also the matter of whether restaurant owners are allowed to even work on the machines in their individual stores in the first place.
It was highlighted in a previous report that the manufacturer of these frosty machines, Taylor, wanted the restaurants to rely solely on Taylor technicians to fix the machines when they went down.
This comes after more legislation regarding Right to Repair—for electronics and heavy equipment in particular—was introduced earlier this year in July, seeing the law crack down on manufacturers who may otherwise take advantage of consumers.
Maybe McFlurries won’t be such an elusive treat in time to come, thanks to the FTC.
Source: WOOD TV8